Privacy Policy

At Spin Galaxy, we are committed to protecting the privacy of our players and ensuring that your personal information is managed in accordance with applicable data protection laws and regulations in New Zealand. This Privacy Policy outlines how we collect, use, and share your personal data as well as your rights regarding your information.

License Information

Spin Galaxy operates under a license issued by the Kahnawake Gaming Commission (KGC). This license ensures that we adhere to strict regulatory standards in our operations and data handling practices.

Data Collection

We collect various types of personal data from our users, including:

• Registration Data: When you create an account with us, we collect information such as your name, date of birth, address, phone number, and email address.
• Payment Details: For processing deposits and withdrawals, we collect financial information such as credit card numbers, bank account details, and payment processor information.
• Technical Logs: We automatically collect data including your IP address, browser type, operating system, and device information through cookies and similar technologies.

Purpose of Data Usage

Your personal data is utilized for the following purposes:

• Account Management: We use your information to create and manage your player account, including verifying your identity as part of our Know Your Customer (KYC) procedures.
• Marketing Communication: With your consent, we may send you promotional materials and updates regarding our services and new online pokies.
• Anti-Fraud Checks: We employ your data to monitor for fraudulent activities and to protect both our players and the integrity of our platform.
• Anti-Money Laundering (AML) Compliance: We are obligated to comply with AML regulations, and your data may be used for this purpose to prevent illegal activities.

Data Sharing

Spin Galaxy may disclose your personal data under the following circumstances:

• Payment Providers: We share necessary information with payment processors to facilitate transactions and ensure secure payments.
• Verification Partners: To comply with KYC and AML regulations, we may share your data with third-party verification services.
• Regulatory Authorities: We may be required to disclose your information to relevant authorities as mandated by law or in response to valid legal requests.

User Rights

As a player, you have certain rights regarding your personal information:

• Right to Access: You can request access to the personal data we hold about you and obtain a copy of that information.
• Right to Deletion: You have the right to request the deletion of your personal data, subject to any legal obligations we may have to retain certain data.
• Right to Restrict Processing: You can request that we limit the processing of your personal data under certain circumstances.

Cookie Policy

Spin Galaxy uses cookies to enhance your experience on our platform. Our cookie policy includes:

• Essential Cookies: These cookies are necessary for the functioning of our website, allowing you to navigate and use features such as account login.
• Analytical Cookies: We use these cookies to collect information about how players interact with our website, helping us to improve performance and functionality.

By using our services, you consent to our use of cookies as described in this policy. You can manage your cookie preferences through your browser settings.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. Our security practices are regularly reviewed and updated to ensure ongoing protection.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, we will safely delete or anonymize it.

Changes to This Privacy Policy

Spin Galaxy reserves the right to update this Privacy Policy at any time. Any changes will be communicated to you via email or through notifications on our website. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to our support team through the designated channels available on our website. We are here to assist you with any inquiries regarding your personal data and privacy rights.

This Privacy Policy is effective as of the date it is published and remains in effect until further notice.